Everything about our cleaning services, bookings, item care, liability and customer rights.
Depending on how you use our website and services, we may collect:
We use information to respond to enquiries, arrange and manage bookings, collect and return items, provide customer support, communicate service updates, process payments through applicable providers, improve our website and services, protect our business and comply with legal obligations.
We may share relevant information with our staff and authorised service providers who help operate the website, process payments, communicate with customers, or complete pickup and delivery. We may also disclose information where required by applicable law or a lawful request. We do not sell personal information.
Our website may use essential cookies and similar technologies to operate core features, remember preferences, improve performance and understand website usage. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, record keeping, resolving disputes and meeting legal requirements. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
You may contact us to request access to, correction of, or deletion of personal information, or to raise a privacy concern. We may need to verify your identity and may retain information where required or permitted by law.
Our website may link to third-party websites or services, including messaging, map, payment or social platforms. Their privacy practices are governed by their own policies. Please review those policies before providing information to them.
Our website and services are intended for adults arranging laundry services. Please do not submit a child’s personal information unless you are authorised to do so and it is necessary for the booking.
We may update this policy when our services or legal requirements change. The latest version will be published on this page with its updated date.
For privacy questions or requests, contact Wash Plus:
Email: info@washplusdubai.com
Phone: +971 874593845
Website: washplusdubai.com
This policy is a general website privacy notice and should be reviewed against Wash Plus’s actual data practices and applicable UAE data-protection requirements before being treated as legal advice.
Questions about your booking or our policies? Our team is happy to help.
